Reviews
Mary C.
Loved the employee-free showroom where you could relax and try each mattress and take your time comparing prices. We made the decision, payment and delivery arrangements right in the store! The men showed up on time and were very professional and efficient, taking our old mattress with them. Highly recommend!
Google Verified ReviewChuck M.
This was the best experience ever!!!. We went into the showroom looked and tested many mattresses no sales people to deal with. Went home did our order. The mattress was delivered and our old one taken away with no problems. I highly recommend HassleLess Mattress
Google Verified ReviewJulie S.
I had a great experience with HassleLess Mattress. The entire process was smooth and timely. Their customer service team was also very helpful with the questions I had. I will definitely purchase from HassleLess in the future!
Google Verified ReviewJames F.
We visited the showroom and purchased a mattress from HassleLess online. It was delivered on time as promised . We really like this new way of purchasing mattresses.
Google Verified ReviewMike C.
We went to the showroom and selected the mattress and box spring we wanted. Went home and ordered them online. The items were delivered the very next day as promised. Our old mattress and box spring were removed and the new items were set up. The whole exchange too about 20 minutes. We're very happy.
Google Verified ReviewDeanna Z.
The shop and purchase experience was clean and easy. No question on delivery date or time, communication was fantastic and the delivery guys were friendly and fast. Would absolutely shop here again and recommend it to anyone.
Google Verified ReviewGreg V.
It really is hassle less. Picked out what we wanted and it was in the house within 24 hours and didn’t lift a finger. Great experience
Google Verified ReviewAnne T.
I love the ability to try out all the varieties of beds from different name brands and various degrees of firmness. The prices are posted so there is no guesswork about cost. No Hassle!
Google Verified ReviewJ. Carter
Truth in advertising. Zero hassle. Went into the showroom, picked out the mattress I liked. Good prices. Free next day delivery and free haul away of my old mattress. What's not to like?
Google Verified ReviewNick L.
Bed was set up in my house 24 hours after purchase. Great prices, lowest i could find for my mattress with a black friday sale. The two delivery drivers were super nice and careful of all my possessions and walls. Grateful for being able to try the mattresses in a quiet store to narrow down which I want in peace. Thanks Hassleless!
Google Verified ReviewClaudia V.
loved the showroom, so calm and inviting. I also like not being pressured by a salesperson. The Delivery guys were great, I can't say enough about them. Very professional and helpful. You have excellent employees. Thanks again Claudia Vingleman.
Google Verified ReviewSteve G.
Great way to shop for a mattress. Nobody bugging you, so you just get to try out all the options in your own time. Great deals and availability. The delivery service was superb; fast, efficient, and friendly.
Google Verified ReviewKaren M.
We visited a showroom in West Bend while traveling. Decided we liked the Nectar Classic.Did not order while we were in the showroom. Came home and studied our options online. It was same price as through Nectar website, but included hauling away old bed when Hassleless delivered. The delivery experience was FANTASTIC! The two young men readily agreed to move our old bedroom set upstairs and haul away an old set from there. They ran into problems getting our box spring up the steps since it was thicker than the one they moved out. They would have persisted but I told them not to bother. They hauled away the 2 piece set from upstairs as well as the box spring from downstairs. We only purchased the 1 mattress. Got a platform frame elsewhere for it and have ordered a duplicate to use upstairs so no box springs needed. I did tip them well, but they didn’t negotiate anything ahead of time before doing everything I needed done. Based on this experience, I highly recommend Hassleless!
Google Verified ReviewTim K.
I liked the fact that we could go in and take our time looking at the different options offered. No pressure atmosphere.
Google Verified ReviewAdam T.
Hasssleless has it figured out. First time buying a mattress from here, all previously were purchased at normal mattress sales floors. It was stress free hopping around the store trying the various options. Prices were very fair compared to competitors, especially after taking advantage of a Labor Day sale. Picked out a mattress at 2:30pm and it was delivered for free the very next day at 9am! So seamless. Will definitely shop here again.
Google Verified ReviewLaurie S.
Great experience. We were looking for a reasonably priced mattress for our guest room. It was nice to be able to try out the mattresses without a salesperson hovering. Ordering through the kiosk was quick and easy. Delivery was on time.
Google Verified ReviewGeorge A.
Was nice to try the mattresses without feeling rushed. We called to place order instead of using the kiosk. The person was very helpful with our order. I would highly recommend using them.
Google Verified ReviewJulie P.
Went to the Arlington Heights, IL location. The process was so easy! We did have a question while ordering and called the number listed. Got the answer we needed, and placed the order. Got the delivery on time. The two delivery guys were very nice, I was happy with them. For us this truly was a 'HassleLess' experience!
Google Verified ReviewSteven H.
I needed to get a different mattress that was firm. I went to the store by me and tried all the beds. Found that the Temper-pedic Pro-Adapt Firm to be the best fit. Seen they had a floor model sale. Ordered a floor model for $985 instead of $3399. When delivered it looked like new. Sleeps great! Thanks Hasseleless!
Google Verified ReviewMaritza R.
Why wasn't this concept implemented 20 years ago? I've had a sleep number bed for 20 years, and it's time for my new mattress set. I fell in love with Temper pedic adapt after trying it multiple times and ready to buy
Google Verified ReviewTami A.
Testing each mattress at my leisure was perfect for making an informed choice without feeling pressured. Then I chose to call customer service with my final questions while I was still in the showroom, then placed my order on the phone. Suzanne, the customer service rep, answered all my questions and took my order patiently and professionally. More companies should try this “hassleless” type of sales.
Google Verified ReviewDanielle D.
I had the whole place to myself to try out every mattress as many times as I wanted. I didn’t feel rushed or pressured.
Google Verified ReviewCynthia W.
I don't like dealing with pushy salesmen so this was wonderful. The questions we did have was answered on the phone by customer service. Great experience!
Google Verified ReviewRobert S.
Great system - pick it out - order it - next day swapped out old & delivered new!
Google Verified ReviewKaren Y.
This is the second mattress I bought from HassleLess and I have been thrilled with both purchases.
Google Verified ReviewJoann S.
Customer service was great very helpful. The delivery people were exceptional! I would recommend HassleLess to everyone.
Google Verified ReviewJorge McIver A.
Fantastic experience. I went to the store on Tuesday, I was completely by myself for a couple of hours lying and testing the beds! I opted for a wonderful Tempur pedic. 48 hours later it's was delivered fast and efficiently by two amazing guys and I slept my first night like a baby! I called the customer service desk for a slight concern on payment (Bethany) and she was wonderful. I had actually called customer service on the day of order just to seek clarification and they were also 5 star. Thank you again, very happy!
Google Verified ReviewSamantha S.
I love that there is no salesman here. You are completely on your own.
Google Verified ReviewDenise I.
I visited the nearby store and was able to find a mattress I liked. The ordering process was quite easy . The delivery and setup was done quickly and professionally. The workers explained to me how the adjustable base worked and were able to answer any questions I had. I was extremely pleased with the whole process, from start to finish, and quite happy with my mattress! I would definitely recommend Hassle Less Mattress to others!
Google Verified ReviewCherie R.
I enjoyed my experience trying out several of the beds without someone following me around. It was nice to just take my time to find the right one for me. Ordering was effortless & self explanatory. I can't wait for my new dream bed to be delivered!!!
Google Verified ReviewSarah T.
I wish all furnature stores were this way. I went in and felt I could take my time picking out what I wanted without the pressure of a salesman following me around. Ordered online and got my bed delivered the next day. They even hauled away the old matress set and helped set up our new one.
Google Verified ReviewDeb R.
Quality, affordable products. Punctual professional service and delivery. As they state, no hassle. Thank you.
Google Verified ReviewAleda D.
Excellent customer service. You can actually talk to a live person without going through a voice attendant. Very responsive and provided me with the answers and assurance I needed to make this purchase. I felt this was an excellent way to shop for a mattress and their many brands and types of mattresses to choose from enough to make a good choice. I would highly recommend them as I am extremely satisfied with my purchase and their delivery and exceptional customer service.
Google Verified ReviewCandice W.
Easy process! We could test every mattress, and order right from the store kiosk. Delivery was on time, and without issue. We love the mattresses.
Google Verified ReviewSarah H.
It was super easy to order online and schedule the delivery when I wanted it. The delivery was easy.
Google Verified ReviewDanielle S.
The name says it all, it was a great experience to go into a store & not be bothered by a salesperson every time you tested out a mattress. We were able to take our time & choose what was best for us & went home to order online.
Google Verified ReviewMarsha B.
I researched from the web site first, but liked being able to visit the showroom to test my top choices to confirm final selection. Delivery was quick and they even set it up for me.
Google Verified ReviewAngel G.
Tried different types of mattress at the show room. Picked the most comfortable mattress for me and placed the order. Satisfied with my mattress.
Google Verified ReviewRon B.
So far everything has gone well, loved the "no sales person " in the store. Called to talk about some order details and was handled very professionally. Still waiting for my delivery as I ordered something not in stock.
Google Verified ReviewPaul S.
Great experience all-around ! Like the no salesman concept and their execution was flawless.
Google Verified ReviewArun V.
Very easy to purchase a mattress and prices are very competitive.
Google Verified ReviewNikki J.
Mattress is awesome, was nice to be able to test them out in the showroom with no pressure or influence. Delivery was amazing! The guys were professional, efficient, friendly, knowledgeable and informative. THANK YOU!!!!
Google Verified ReviewPatrick P.
The process was painless and we took our time making our decision to make our purchase. We made our order by phone since we had a few questions, and the representative was informative and professional. The next morning, our new mattress and adjustable base were delivered to our home and set up promptly. The price and service were both amazing and we highly recommend HassleLess Mattress for your bedding needs!
Google Verified ReviewSally S.
Ivan and Victor delivered the Mattress and Bed. They absolutely positively could not have been kinder and more qualified to do this We were so appreciative of their service Thank them for us mightily!
Google Verified ReviewBen S.
Bought my nectar from there and love it. Customer support is amazing. Great concept.
Google Verified ReviewAngelo T.
It was an enjoyable experience. My wife and I got to test many mattresses without any sales people pushing us one way or the other. Each mattress had a description has to firm and other factors so we can compare one mattress to another. The pricing seem very competitive. We did end up ordering a mattress after our visit. Delivery was scheduled for the next day and the delivery team arrived on time. . They were in and out in 15 minutes, taking the old mattress and boxspring with them. All in all it was a very easy process.
Google Verified ReviewJim Z.
purchase was easy, floor displays were good though picked an item not on display thru the kiosk, delivery was well coordinated and went smooth
Google Verified ReviewGreg S.
Loved it, I got the mattress the next day and they took older mattress away.
Google Verified ReviewCynthia J.
Great experience using HassleLess Mattress. It was nice going into the showroom without being followed around while we tried out mattresses. We picked one out, had it delivered for free by 2 very nice men who let us know within a time frame when to expect delivery. They picked up our old mattress free and we received a $300.00 gift card to use anywhere. The other places were not doing that.I definitely recommend using HassleLess.
Google Verified ReviewAndrew K.
As the name implies, it was a haseless experience. Great communication from purchase to delivery. Highly recommend.
Google Verified ReviewRobert B.
Not having a salesperson hovering around gave us plenty of time to make the right decision about the mattress we purchased. We were able to try and retry every mattress that suited our needs until we made our decision
Google Verified ReviewEileen B.
Great experience overall. Picked up phone if I had a question with matresses or payment on kiosk. Delivery was great!
Google Verified ReviewMeg B.
Excellent experience. Store was clean and there is no pressure to rush to make a choice. I would definitely recommend it and shop here again.
Google Verified ReviewJake P.
The gentleman that delivered the mattress were very professional and respected my home, were on time, and called before arrival. I couldn't be more impressed with the service.
Google Verified ReviewSarah R.
It was so nice shopping for a mattress and nobody bothers you! Delivery was prompt and quick. The guys were fantastic and answered all my question's.
Google Verified ReviewJennifer W.
Thank you so much for all the help. I have been a nurse for 30 years and a travel nurse for the last 4 years and slept in some pretty awful beds during that time. I am now working in local ICU on nights and set up my own room upstairs away from the rest house and it’s hustle and bustle in order to sleep better. My husband found Hassleless Mattresss so we gave it shot. When I realized I didn’t sleep well in the bed we had purchased from Hassleless Mattress I was reluctant to reach out. I assumed the return process would be difficult if not impossible. However you have been wonderful. Talking through my best options and best picks for my situation. You were also mindful not to call during my sleep times. You treated me with respect and kindness and I really appreciate that. Hassleless Mattress has really been kind and easy to work with. Thank you Nancy for your dedication to helping me find the right mattress. Jennifer Wunderlich Thank you very much!
Google Verified ReviewBruce Y.
Price was good, super fast delivery!! The guys took great care of the house and mattress! I will come back for my next purchase.
Google Verified ReviewRick M.
The store name says it all. We were able to test various mattress and firmness options without a salesperson's input. After choosing a mattress, the ordering and delivery process went smoothly. From testing mattresses to sleeping on one in our home took four days.
Google Verified ReviewBill K.
Liked not having a salesman follow us. We decided in our own time. Didn't feel any pressure. Delivery was awesome. We had to wait three days, but that was perfect for us. The delivery guys went above and beyond. They took out our old mattress and frame. Joey and his partner (I didn't catch his name) were courteous and clean. I messed up when I told them what height I wanted, but they redid everything without a complaint. I would definitely do it again. PS Don't forget to tip your delivery guys. They deserve it.
Google Verified ReviewMissy R.
I loved being able to check out mattresses without someone following me around or watching. They have plenty of info there and ways you can get help if needed. Ordering was simple, delivery was right on time. The two delivery men were pleasant and respectful. Very happy with our experience!
Google Verified ReviewAmber B.
HassleLess Mattress is just that, HassleLess. Enjoyed browsing for mattresses without a salesperson bothering us. We used the kiosk to order and our mattress was delivered the next day. Awesome!
Google Verified ReviewKathy J.
It was so easy to try out beds and to make the purchase. I appreciate their dedication to cleanliness too. I felt safe and comfortable. I received my new bed quickly and the delivery people were very professional. I definitely recommend HassleLess Mattress.
Google Verified ReviewRiddle V.
Nice to be able to see the discounted mattresses in person. The customer service phones number was posted and talking to the representatives made it easy to order my pillows and sheets set for my size bed.
Google Verified ReviewM. Clifford
Cute.. I can now sleep well because because of the Remi pillow I bought here.Rapid delivery,good customer services
Google Verified ReviewAshten G.
It was nice walking into a store and not being followed or questioned and bothered by a sales person. Was able to pick what I liked plus they had a sale going on. The delivery guys were nice and efficient and took all the old stuff and set up the new stuff. Very happy with the overall experience.
Google Verified ReviewM. Kryszak
Our experience shopping for a mattress last week in the new Oak Lawn store was stress free, unlike all our other mattress purchases through the years with sales people in store. We tried several mattresses as we carefully compared the differences listed on each matresss. We felt the prices were good, ordering was easy on the kiosk in the store, and 24 hours later we had our new mattress! I would buy from HasseLess Mattress again and referred a friend who bought one today!
Google Verified ReviewRick G.
Absolutely the best buying experience I ever had in any business. I had gone to a previous mattress firm store and unless I was going to spend close to $3000 or $4000… I was made to feel cheap. I checked out this place and they’re absolutely is no one present I could lay on as many beds as I wanted and try the remotes and go back-and-forth until I settled on my final three and then settled on my final one. I had a couple questions I called the toll-free number. They answered right away and answered my questions. Then I went to the kiosk, and that was easy to use to order the mattress for delivery. It automatically added on the discounts that were listed on the mattress. They made it super simple. I would recommend this to anyone who is looking for a new mattress or bed.
Google Verified ReviewMcKenzie M.
Loved the ease and flexibility of the shopping experience, website, and delivery help! Would recommend
Google Verified ReviewCheryl W.
Loved the store - we were the only ones in there, and once we got it figured out we just went to the beds we were interested in and sat on them, lied on them and critiqued them for as long as we wanted - something that would have been awkward with sales people following you around. I ended up buying online from home just so I had time to think on it. The mattress was delivered today and I received plenty of warning so I could get my pets out of the way - thank you! The delivery people were polite, offered to take off their shoes, and gave me time to do a quick cleaning under my bed when the old mattress was gone. I did not price shop this mattress, so I can't say for sure if it was a great deal or not, but just the shopping experience alone made it worthwhile to me at least.
Google Verified ReviewLisa Y.
We had a great experience. We had to exchange mattresses. Nancy was such a pleasure to work with. She definitely gave excellent customer service, which I thought was a thing of the past. She went above and beyond to find us the best fit. We have the Beautyrest Black L medium. It was a little firm at first but now it's perfect. If you prefer the feeling of sleeping on a mattress and not in it you will love this mattress. Thank you Nancy for outstanding customer service and your kindness!
Google Verified ReviewBarb R.
Loved that we could shop without pressure of someone trying to sell us something. Easy to order and was delivered on time.
Google Verified ReviewTerry W.
I took my youngest daughter (who is 28) with me and we had a blast trying out the mattresses and the power frame. I personally have never purchased a new mattress before so I wanted to take time to pick the correct one. I have a Hasseless Mattress near me but I specifically wanted to try one that was only on display at this location. The wifi really sucked but the process itself was so simple. Completely happy with my choice and their prices are comparable with other companies. Thank you Hasseless Mattress from a happy customer. :)
Google Verified ReviewSarah G.
Truly a hassleless experience from start to finish. I tried 8 or 9 different mattresses at their store without any sales interference. Then I paid for the mattress I selected and set up the time that I wanted it delivered. It was delivered right on time, and they set it up very quickly and took my old mattress and box springs away. It literally took less than 15 minutes. I am very pleased with HassleLess Mattress and highly recommend them!
Google Verified ReviewNeal L.
Hassleless is hassleless. Interacting with mattresses, ordering, and delivery are a snap. However, they do send up-sale emails after the order.
Google Verified ReviewLarry N.
Easy to order, fair price and nice quality. Excellent Service after my delivery. Great follow up. Highly recommend.
Google Verified ReviewRandall L.
Phone order was easy. Delivery men were polite and efficient. Couldn't ask for more.
Google Verified ReviewLora G.
Worked for what I needed. Tried the beds, found what I wanted and went home and ordered it from the manufacturer.
Google Verified ReviewJennifer A.
It was a very simple transaction and delivery was easy. Provided our garage code and they left it inside. We liked being able to try out the different mattresses and then went to the kiosk in store to select and make purchase, scheduled the delivery and back to home. We're very happy with our decision. Also purchased the mattress protector cover, along with new sheets that I didn't realize were microfiber, which I'm not a fan of. That would be my only gripe. I will use Hassleless again.
Google Verified ReviewZach F.
We went to another store before we went to Hassleless. The sales people were pushy and wouldn't just let us browse, just kept talking and following us. So we thought we would try Hassleless. Prices were higher, but not having to deal with annoying sales people was worth it. Delivery was quick and painless, workers were very friendly and careful. Great business model!
Google Verified ReviewSummer R.
After three different beds, and not being able to sleep on any of them, I tried here. I finally found the bed of my dreams, you get the chance to really check out the beds, no sales guy breathing down your neck. Not only did I find a perfect bed, the price was better than I ever could have hoped for. Had it delivered, set up and old one hauled off.. easy peasy. I'm so glad I came here.
Google Verified ReviewPaige B.
Quick and easy way to buy a mattress without a salesperson breathing down our necks. Nathan, our delivery person, was so quick and efficient in getting our queen-sized mattress into our house. Did it all by himself - impressive! He was in and out of our driveway faster than any other delivery we've gotten. HassleLess Mattress definitely has this process down pat!
Google Verified ReviewEd K.
It was nice to go in with no pressure and look at and try out various options. The prices are more than competitive too.
Google Verified ReviewCheryl O.
This is the easiest and fastest way to get a perfect mattress. They are easy to talk to and understand your needs. The delivery guys were awesome, so sweet, and helpful. I recommend them to anyone. Great job HassleLess Mattress!
Google Verified ReviewBobbi H.
It was much less irritating to be able to look and test mattresses by myself. Great experience!
Google Verified ReviewThomas Z.
Finally someone thought of the customer and not the salesman. I love the experience and the no pressure experience of buying a mattress. I wish more things were sold that way because we don't need a salesman to tell us what we need we only need someone there to help answer some questions if any arise while looking for a product. The prices were right in the atmosphere is great.
Google Verified ReviewAmy B.
My husband and I were looking for a new mattress and HassleLess Mattress was great! Whoever thought of having a store without salespeople following you around was spot on. We tested mattresses casually, then placed the order on our phone. And just like they said our mattress was delivered the next day. Keep in mind we ordered on Saturday, so our mattress was not delivered until Tuesday, but who delivers on the weekend anyway.
Google Verified ReviewColleen S.
Great experience. All the time in the world to try different mattresses without having a salesperson standing over you. Delivery was outstanding!
Google Verified ReviewSteve U.
It was a very pleasant experience shopping for a mattress. No one to bother us, or try and coax into something we didn't want. It took us about thirty minutes to decide on a mattress. The order process was simple and straightforward. We received a confirmation call about an hour later. The mattress as delivered and set up on time. We highly recommend hassleless mattress, and will shop there again.
Google Verified ReviewMichael R.
A very simple experience. We were the only people in the store. No complaints... They had a decent selection of beds, pillows, etc.
Google Verified ReviewGeorge C.
Great experience starting with viewing a great selection of various mattresses and adjustable bed models in the showroom in Deerfield, IL. Went home and placed order online Sunday and my purchase was delivered on Tuesday. Highly recommend, and impressed with the customer service. A++
Google Verified ReviewStacy A.
Exactly as advertised. Tried all the beds in a relaxing environment.
Google Verified ReviewWendy W.
I had a very good experience with the company. Easy to buy, and customer service center is top-notch! It really was Hassleless! Will buy my next mattress here too!!!
Google Verified ReviewJ. Lynn
It is amazing to go in there and try beds without someone looking over you. You are able to pick what you feel is best. I think it's a great idea.
Google Verified ReviewPaul M.
This was a fine place to try out so many different mattresses and not be under pressure to make a purchase. Once you decide on a mattress there is a counter with a computer and you make your purchase using this computer. Simple step-by-step procedure was used.
Google Verified ReviewScott N.
Exactly as stated, it was super easy to buy a mattress. It also has free delivery and removal of your old mattress.
Google Verified ReviewTeresa S.
As far as mattress shopping experiences go, this one was pretty great. I was able to spend 2 hours in the store with my husband and we tried out at least 10 different mattresses. It was great because there are no sales people, and that's literally the only reason why I went there.
Google Verified ReviewNick C.
I had visited multiple mattress stores and felt a bit burnt out by the time I got to Hasseless Mattress. The experience at this store was unique and worked well for the process. Everything was as advertised including timeliness of delivery. The delivery guys, Jauron and Nathan were quick, accommodating and professional. Oh, and the Albany mattress was a solid choice.
Google Verified ReviewDaniel K.
Interesting shopping without salesman. Communication for delivery was excellent. Deliverers were friendly and did an exceptional job
Google Verified ReviewJeff U.
I HATE shopping for mattresses but found HassleLess to be, well, hassle-less. I was the only person in the store and could try every mattress and pillow for as long as I wanted, without having to tell anyone how I felt about what I was laying on.
Google Verified ReviewNathan M.
Great from start to finish. Would recommend and will use again if needed in the future. Initially went in at night after work. Liked being able to browse without being bothered or watched; cameras are fine, but a physical person weirds me out. My phone was being slow, so having the in-store kiosk was nice. I had to contact customer service because I had questions. They responded quickly and politely. The delivery was also perfectly splendid. Arrived within the given timeframe and the delivery guys were friendly. They placed the new mattress and removed the old ones with ease. From arrival to departure, the whole delivery process took less than 20mins.
Google Verified ReviewDeb S.
It was so nice. We tried every mattress and it was great that no one was watching us lay around and talk. Still will do some shopping around because it is a big purchase. It is usually so weird when a salesperson watches you lie on a bed.
Google Verified ReviewTin M.
Quality mattresses for good prices! I liked that I could actually test the mattresses without an employee there asking if i liked it. It allowed me to really see if I liked it or not. I like this style of shopping which is why I went with hassleless! To think this all happened just the other day. Love my new Parker court b mattress. So comfy and affordable! You guys are totally changing the game which is why I went with hassleless! (and it was definitely hassle-free)
Google Verified ReviewMichael L.
There is no salesman , nobody is there, just order online
Google Verified ReviewGary J.
Great shopping experience. No pushy salesmen. Definitely recommended.
Google Verified ReviewDoug H.
No salesman, no pressure. Store is normally empy try out beds stay as long as needed. Kiosk for purchasing. Easy to use.
Google Verified ReviewNick C.
Cool concept allows you to try out numerous mattresses without salesperson pressure.
Google Verified ReviewBrittany R.
Found this place in my mattress search. I didn’t know the concept of the store beforehand and was super confused when I walked in to find no one in the store, just a bunch of mattresses. The process was super easy and I loved the fact that I didn’t have to be swarmed by someone pushing me for a sale and could just take my time choosing a mattress. The checkout process at the kiosk was great and I love that the mattress could ship so fast! My only con was having to listen to their automated video on repeat the entire time I was in the store lol.
Google Verified ReviewLinda C.
Effortless! Just as they say in the commercials. It’s weird to walk in and find absolutely no one in the shop but that made it easy to take our time and choose what we wanted without any pressure. The delivery was as promised. I would definitely shop here again.
Google Verified ReviewJulie K.
Wonderful shopping experience from start to finish, everything went great! For starters, I couldn't believe I was able to shop for a mattress in a store on a Sunday at 9 am and not having anyone bother me while I was looking. There are security cameras. The Aurora location was very clean and quiet, they have cover protection to test the mattresses and have all the popular brands. I had a few questions and contacted customer service before making a final decision on a Sealy, ordering online was simple and easy, had plenty of notifications with my order and updates on delivery which was right on time as promised. Nick notified me when he was 15 minutes away, 2 nice guys hauled away the old bed and installed the new bed. Will be highly recommending HassleLess as a great place to get a mattress!
Google Verified ReviewTodd D.
Awesome! Was in on Saturday and the beds were delivered Monday morning.
Google Verified ReviewHans S.
Nancy and the team at HassleLess are wonderful! They are very professional. I was never left wondering about any fine details. The delivery people were clean, wore shoe covers, and were cautious getting a California king up the townhouse stairs!
Google Verified ReviewKeith D.
Great place if you’re looking for a mattress. Clean and well maintained Spent over an hour checking out the many different styles of mattress, absolutely no one came in (great experience) purchased a mattress on the kiosk , delivered next day. The guys who delivered set everything up and removed the old mattress and box spring. They were great! Highly recommend!
Google Verified ReviewSharon C.
Clean store, easy to purchase
Google Verified ReviewLori W.
Highly recommend! A great experience from start to finish, HassleLess Mattress made it easy for my husband and I to select the correct mattress, place our order, and pay for it. The delivery men were punctual and professional, and made sure that everything was set up to our satisfaction before they left.
Google Verified Review